RZ/G Software Support Policy
Update: June 5, 2019

Renesas Electronics Corporation
This page describes our support policy for the software of RZ/G products.

Overview

Renesas provides the support to the items below for RZ/G Verified Linux Package without additional payment.

Delivered
by
Q&A and issue analysis*1   Modify  
Customer developed/modified SW No No*2 No
Customer added OSS No No No
Validation target OSS in VLP Source Yes No No
Renesas developed SW Source Yes Yes Yes
Binary Yes Yes*3 Yes
*1 Firstly, customers should investigate which have a problem Renesas' deliverables or customer's developed part.
*2 We support the changes of the board-dependent channel numbers and pin configurations.
*3 We provide Q&A support only for the functions which defined and described in the user's manual.

Multimedia package and Security package follow the "Renesas developed SW" policy.

For more detailed information, please request by clicking the "Request" button on the right.